Can I e-mail you instead?

Of course, please send an e-mail to

What is the status of my order?

The fastest way to determine the status of your order is to view the Order Status page and enter your order number and e-mail address. If you don't know your order number, be sure to check the receipt e-mail sent upon ordering.

How long will it take to get back to me?

We aim to reply to all urgent inquiries as soon as possible, however it may take several hours or longer.

Where are you located?

ImmiTranslate is an internet company with offices in Miami, Florida and Washington, D.C. We do not offer in-person consultation.