Documents requested for your claim
Use the request from your insurer or adviser to identify the records you need translated. A claim packet may contain an accident report, receipts, repair records or documents concerning property or travel. Send the selected files and explain which recipient has requested them.
Use the records your insurer requests for the claim. It decides what evidence it needs; translation does not establish coverage or approve a payment. If you are unsure which record to provide, resolve that question with the person handling the claim before selecting the translation scope.
Keep the claim references together
Label the files with the claim reference you already use and identify the person or event each record concerns. Keep attachments with their source document. Dates, receipt numbers and related references can be important when several records describe different parts of the same incident.
Include complete pages with headings, stamps and handwritten notes visible. If a scan is unclear or a page is missing, mention that in your request. Point out discrepancies in the originals without editing them to match; the translation should reflect the supplied records rather than investigate or settle the facts of the claim.
Medical evidence within a larger packet
A wider insurance packet may include medical records as well as financial or incident documents. Identify those records separately and include the instructions for the organization receiving them. Our medical record translation page is the direct starting point when the request concerns only the patient's records.
Medical translation conveys the information in the source; it does not provide a diagnosis or assess whether treatment is covered. Keep clinical questions with the treating professional and coverage questions with the insurer. Explain any required language or certification details as part of the document request.
Request a quote for the supplied records
Upload the selected records, specify the source and target languages, and give the deadline requested by your recipient. Include any written translation instructions and make clear whether the files are for one claim or several. A file list helps keep separate incidents and additional supporting documents distinguishable.
Review the quoted scope and output before ordering. If your insurer later asks for another record, send the new request and file together. Separately supplied bank statements and other financial documents can be included when needed, with their purpose and page range identified in the same quote request.